Privacy Policy
Urban Rec respects and protects the privacy of our clients and users.
Disclosure
Urban Rec will not sell, trade or disclose personal information collected through the registration for or use of an Urban Rec service to third parties for their own marketing purposes without your consent, except where required or permitted by law.
Urban Rec affiliates with and works with a range of sporting bodies, governing organisations, commercial partners and sponsors.
Depending on the league, event, promotion or service you participate in, Urban Rec may share relevant personal information with an affiliated organisation where reasonably necessary for registration, competition administration, insurance, safety, integrity, event delivery, partnership or sponsorship purposes.
The information shared will be limited to information reasonably required for the relevant purpose and may include your name, contact details, registration information or participation information.
When Urban Rec uses agents, contractors or companies to perform services on our behalf, we take reasonable steps to ensure that they protect your information appropriately.
Urban Rec will update the list of organisations below as relevant partnerships, sponsorships and affiliations change.
Current Organisations We May Share Information With
The following organisations may receive relevant participant information where applicable to the relevant Urban Rec service, league, event, partnership, sponsorship or affiliation:
- Hockey Australia Sporting body / affiliation
Collection and Use of User Details
Urban Rec collects and uses personal information for purposes including processing registrations and payments, administering teams and competitions, communicating with members, resolving service issues, improving our services, and providing information about products, services and events that may be of interest to you.
Urban Rec may also use information from other sources to better understand our customers and improve our services.
In administering our competitions, limited contact information, such as a member's name, phone number or email address, may be made available in restricted areas of our website or systems to other members of their team where reasonably necessary for team administration and communication.
Website Analytics
We use services such as Google Analytics and Google Signals to understand how users interact with our website, including audience demographics, interests and website usage. This information helps us improve our services, website and marketing.
User Choice
You may choose not to receive direct marketing communications from Urban Rec at any time. If you opt out, we will remove you from our direct marketing distribution lists.
Please note that you may still receive essential communications relating to your registration, team, competition, payments or other services you use.
Questions or Concerns
If you have any questions or concerns about this Privacy Policy or any Urban Rec matter, please contact us at: [email protected]